Factory Team Octalock LCF

These terms and conditions govern your use of our website, including any purchases you make. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, please do not use our website.

By accessing and using our website, you agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, please do not use our website. These terms and conditions may be updated from time to time, and your continued use of our website after any changes indicates your acceptance of the updated terms and conditions.

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality and security of your account information, including your username and password. You agree to notify us immediately if you become aware of any unauthorized use of your account. We reserve the right to terminate or suspend your account at any time, for any reason, without notice. By creating an account, you agree to provide accurate and complete information and to update your account information as needed to ensure that it remains accurate and complete.

All content on our website, including but not limited to logos, trademarks, images, text, and graphics, is owned by us or our licensors and is protected by intellectual property laws. You may not use any content from our website without our prior written consent. You agree not to reproduce, modify, distribute, display, or transmit any content from our website without our express written consent.

Our website is intended for personal, non-commercial use only. By using our website, you agree to abide by all applicable laws and regulations and to use the website only for lawful purposes. You may not use our website for any illegal or unauthorized purpose, including but not limited to violating any intellectual property rights, transmitting viruses or other harmful code, or engaging in any activity that could damage or interfere with the operation of our website. We reserve the right to terminate your use of our website if you engage in any prohibited activity.

We accept payment by credit card or other payment methods as indicated on our website. You agree to provide accurate and complete payment information when you place an order on our website. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud. If we cancel your order, we will issue a refund to your original payment method. Prices on our website are subject to change without notice, and we are not responsible for any taxes or fees imposed by your jurisdiction.

Our website and all products and services offered through our website are provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. We do not guarantee that our website will be error-free, uninterrupted, or free from viruses or other harmful components. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or any products or services purchased through our website.

You agree to indemnify and hold harmless our website and its owners, officers, employees, and agents from any claims, damages, or expenses arising from your use of our website or your violation of these terms and conditions, including but not limited to any third-party claims.

These terms and conditions are governed by and construed in accordance with the laws of Pennsylvania. Any disputes arising from these terms and conditions or your use of our website will be resolved exclusively in the courts of Pennsylvania.

We reserve the right to modify these terms and conditions at any time, without prior notice. Any changes will be posted on our website, and your continued use of our website after any changes indicates your acceptance of the updated terms and conditions. It is your responsibility to review the terms and conditions regularly to stay informed of any changes.

Display general product information or specific product information using metafields.

Our return policy extends for 30 days from the date of purchase

 If 30 days have passed since your purchase, we regret to inform you that we cannot offer a refund or exchange.

For a return to be accepted, the item must be unused and in the same condition as it was when you received it, and it must be in the original packaging. 

The buyer is responsible for all shipping charges and we do not provide refunds for them.

We require a receipt of proof of purchase to process your return. 

*All returns are subject to a 15% restocking fee. 

* Store Provider charges US (Iron City RC Hobbies) a 3% Fee no matter what. IF the buy decides the item is not wanted anymore that fee CAN NOT be refunded.

Refunds (if applicable)
Upon receipt and inspection of your return, we will send an email to confirm that we have received your items. We will inform you whether your refund has been approved or denied. If your refund is approved, we will process it, and the credit will automatically be applied to your original method of payment or credit card within a specific period of time. 

Late or missing refunds (if applicable)
If you have not received your refund, please check your bank account first. If the refund has not been posted yet, kindly contact your credit card company as it may take some time before it is officially posted. You can also contact your bank as there might be some processing time required for the refund to be posted. If you have completed these steps and still have not received your refund, please send an email to Icrchobbies@gmail.com, 

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Icrchobbies@gmail.com.

To return an item, you are responsible for covering the shipping cost. Shipping costs are non-refundable, and the cost of return shipping will be deducted from your refund. The time it takes for an exchanged product to reach you will depend on where you live. If you are returning an item worth over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Need help?

Contact us at Icrchobbies@gmail.com for questions related to refunds and returns.